Shipping

As my business is a one woman show, I ship orders twice a week. Please send me a message if you need express shipping.

I use PostNL (Dutch postal service) or DHL as a courier. You’ll receive tracking information from either of them. When choosing a pick-up location I will go with the default option unless a preference is given in a note with the order placement. 

Shipping Fees NL:

Pick-Up location: €6,00
Home Delivery: €6,50

Pick-Up location Insured: €7,00

Home Delivery Insured: €7,50

When an order only contains jewelry I will send a mailbox parcel and compensate the extra paid shipping. 

Insured shipping fees do not cover shipping costs, prices are low because I want to encourage using these options. I happy pay some of it out of my own pocket for some extra security. Lost packages are only compensated when insured shipping is chosen. Please be careful entering your address details. I can’t be held responsible for lost packages due to mistakes on the buyers part. 

Shipments outside NL are always ensured. Handing over shipments from courier to courier can cause a lot of error and therefore I only ship ensured. This way you can count on your order being delivered safely. 

If you find yourself unable to buy because shipping to your country isn’t possible, just send me a message and I can probably make it work.

Every package will be carefully wrapped. Gift wrapping is also possible. 

Any questions can be send to hello@indigoandroses.com or find me on Instagram and DM me.